partner alliance

Three days of expert sessions, networking and world-class events.

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PA’15: FOCUS ON THE FUTURE

Get ready to sharpen your focus. At 2015 InComm Partner Alliance, we’ll help you zero in on all the latest innovations in prepaid and payments. Be a part of our annual event and get a clear picture of what’s happening now and what lies ahead. This year’s conference will feature insightful sessions, engaging speakers, as well as networking opportunities with industry leaders creating new commerce solutions.

Agenda

Sunday, April 19

4:00 PM - 8:00 PM Registration

6:00 PM - 10:00 PM Welcome Aboard Evening Event More Info

Ahoy! Drop your cargo and join us at our Sunday night welcome party. Visit with your crew and mates and get ready to embark on the Partner Alliance journey, with InComm at the helm. Bon voyage!

MONDAY, April 20

7:15 AM - 8:15 AM Breakfast

7:30 AM - 5:00 PMRegistration

8:30 AM - 8:45 AMWelcome

8:45 AM - 9:45 AMKeynote
Catch Me If You Can with Frank Abagnale
More Info

Frank Abagnale provides entertaining insight into his life as the notorious imposter of the 1960s, a thrilling story told in the award-winning movie and Broadway musical, Catch Me If You Can. By age 21, Abagnale was known as America’s most gifted con man, successfully impersonating an airline pilot, pediatrician, stockbroker, college professor and assistant attorney general, all while cashing $2.5 million in forged checks. Audiences will experience an emotional roller coaster ride as motivational speaker Frank Abagnale describes his escapades and reveals how he learned to live on the right side of the law.

9:45 AM - 10:00 AMBreak

10:00 AM - 11:30 AMGeneral Session
Focus on Fraud – The Art of the Steal with Frank Abagnale
More Info

In this unique, 90-minute seminar, con-man-turned-crime-stopper Frank Abagnale provides the latest information to protect institutions, associations and corporations from embezzlement, forgery, counterfeit currency, check fraud, identity theft and Internet fraud. He describes white collar crime techniques, liability concerns under the new Uniform Commercial Code, and demonstrates the latest document features and equipment. Abagnale combines his expertise with anecdotes from his time as one of the world’s most successful con men, for a timely, insightful and informative presentation.

11:30 AM - 12:30 PMLunch

12:30 PM - 5:00 PMOne-on-One Networking Sessions

12:30 PM - 1:45 PMInternational Workshop

12:30 PM - 1:15 PMExpert Session
Focus on Promotions – Building Effective Campaigns with Digital Gift Cards
More Info

Moderator: Mike Fletcher, General Manager, InComm Digital Solutions
Christina Stewart, Lead Product Manager, Destination Rewards
Matt Kerper, Director, Gift Cards, eBay
John DeCastro, Director, Gift Cards, Dine Equity

We’ve got the big idea for your next promotion: digital gift cards. Take a seat for this informative session and see how digital gift cards can be the major drivers for building excitement and elevating sales. Our panel of experts from across the retail landscape will discuss the range of digital gift card possibilities in promotions. Everything from “points burners” to “deals” sites to driving consumer behavior in mobile apps. Learn how daily reward burners can raise your sales volume. Find out how deals sites are moving toward value-add rather than their traditional discount model. Our panelists will use real-world examples and case studies from successful promotions to show you best practices and pass along helpful tips.

1:30 PM - 2:15 PMExpert Session
Focus on Affinity Marketing – Next Generation Loyalty Programs for Membership Groups
More Info

Bryan Schwenker, Director Provider Membership Marketing and Retail, AARP
David Vielehr, VP and GM InComm Healthcare and Affinity

Looking to bring more value to your affinity program? Look no further than your point-of sale. This informative session will focus on new payment technologies that enable you to reward your membership customers right at checkout with a swipe of their card. Our featured speakers will be experts from AARP and InComm, whose recent partnership put this processing platform into action. They’ll discuss the development of new AARP membership cards powered with brand-specific, point-of-sale rewards that can be earned at partnering retail locations. Sharing their first-hand experience will give you great insights into engaging your members – whether with merchant or product-level discounts, accumulated benefits or many other reward possibilities.

2:15 PM - 2:30 PMBreak

2:30 PM - 3:15 PMExpert Session
Focus on Omnichannel Commerce – How to be Relevant in the “On-demand” Economy
More Info

Raja Doddala, VP of Omnichannel & Ventures, 7-Eleven

We’re living in an on-demand economy. It’s a pervasive, instant access marketplace of information, goods and services tailored to individual needs—often facilitated by asset sharing and distributed supply chains. This presentation will focus on all the customer shopping experiences and how to make each one consistent and complementary. Find out what resources you’ll need to support a 360-degree marketing plan and cohesive engagement. Learn about events and tactics you can use to get the best possible ROI. During the discussion, our expert speaker will include successful case studies and samples to illustrate how top companies are creating breakthrough omnichannel engagement.

3:30 PM - 4:15 PMExpert Session
Focus on Bill Payment – Cashing in on a Cash-paying Marketplace
More Info

Moderator: Thomas Cornelius, SVP Information Technology, InComm
Jeff Weiser, CEO, PayGo
Matt Thomas, National Accounts Executive, CheckFreePay / Fiserv
Kevin Campbell, Market Development Manager, KUBRA
Ernest Rolfson, Vice President, Corporate Alliances, Emdeon
Rakesh Patel, Director of Strategic Partnerships, Consumer Information Services, Experian

When it comes to making payments, there’s a huge cross-section of consumers that don’t use credit cards or even the Internet. They prefer to pay with cash -- and are definitely a group with buying power. This informative session will show you how new payment platforms can help you capitalize on this trend. Our expert panel will explain how this technology can expand your POS capabilities to drive foot traffic; effectively making your stores the go-to destination for consumers looking to pay their bills, load funds onto accounts and much more. Learn about added benefits like speeding up your checkout lines, maintaining customer privacy and building loyalty. They’ll also explain how easily such new platforms can be integrated into your existing POS.

4:30 PM - 5:15 PMExpert Session
Focus on Tracking Products – Improve Logistics, Sales and Returns
More Info

Kristin Secreto, VP and General Manager, InComm Product Control
Dustin Ares, Senior Business Development Manager, InComm Product Control

Not only do customers deserve care and attention when buying an item, they deserve it when returning it, too. This session will offer invaluable information about product lifecycle tracking—and its importance in creating satisfying post-sale experiences. Our experts will discuss how new technologies enable you to easily track a product through the transaction by its serial number. They’ll outline all the positive ways this can impact your business, like improving the consumer experience across key channels, including in store, online and in call centers. Plus, discover how limiting losses from shrink and returns can elevate your net sales. You’ll see how product tracking can help you track everything from refrigerators to cell phones while optimizing your promotions, warranty claims and reconciliation.

7:00 PM - 11:00 PMGood Vibrations Evening Event More Info

Prepare yourself for some good, good, good good vibrations at our retro surf party Monday night! Hang ten, ride a wave and enjoy some gnarly grub poolside. Also, test your luck at our Texas Hold ’Em-style poker tournament. Dealer starts at 8pm and prizes will be given to the top three winners.

Tuesday, April 21

7:00 AM - 8:00 AMBreakfast

8:00 AM - 5:00 PMRegistration

8:00 AM - 12:00 PMOne-on-One Networking Sessions

8:00 AM - 8:45 AMExpert Session
Focus on Digital Stored Value – Driving Deeper Customer Engagement
More Info

Moderator: Dave Etling, SVP of Sales and Account Management, InComm Digital Solutions
Larry Wine, Chief Commercial Officer, Bridge2 Solutions
CJ MacDonald, Founder, Gyft
Roy Erez, Co-founder and CEO, Loop Commerce
Brett Glass, President and CEO, Gift Card Impressions

As stored value goes digital, merchants have a great opportunity to deepen their relationship with customers. It can start with offering digital gift cards and go way beyond with rebates, coupons, promotions and more. We’ve assembled a diverse panel of experts to discuss the many applications of this technology. Learn first-hand how digital is impacting the stored value industry via mobile apps and retail. Discover how to use digital stored value to foster user acquisition and drive immediate redemption and/or spending. Get insights on making it more personal and engaging. Plus, you’ll see how digital stored value can lower costs for merchants. Our experts will show you examples where loyalty, stored value and mobile payments all come together to create unique customer experiences.

9:00 AM - 9:45 AMExpert Session
Focus on M-commerce – Taking Steps to Enhance the Customer Experience
More Info

Pete Bigley, CTO, MCX
Todd Hemphill, Director - Third Party Relationships, InComm Switch

m-Commerce is no longer just an innovative idea, it’s a reality. Join in this session and hear a case study from Merchant Customer Exchange (MCX), which is formally launching its mobile app, CurrentC, this year. It’s the first m-commerce network built solely by merchants. Executives from MCX and InComm will discuss the unique features of this merchant-owned, consumer-focused platform that utilizes the capabilities of InComm.Switch. They’ll explore features that take it beyond a convenient way to pay, including ways the app can strengthen your customer engagement, build loyalty and grow share of wallet. After the presentation, there will be a Q&A session to help you gain further insights into this exciting retail development.

9:45 AM - 10:00 AMBreak

10:00 AM - 10:45 AMExpert Session
Focus on Fraud & Compliance – Identifying Issues Before They Become Problems
More Info

Skeet Rolling, Chief Operating Officer, ITC Financial Licenses, Inc.
Wes Burton, CAMS, BSA/AML Compliance Manager, ITC Financial Licenses, Inc.
Mike Hudson, Manager Risk and Fraud Development, ITC Financial Licenses, Inc.

Security landscapes and compliance requirements are constantly evolving, as are the methods criminals use to defraud your business and customers. The goal of this session is to allay your fears. Be sure to attend and get timely tips on uncovering what’s hidden and suspicious to mitigate the risks. Our compliance expert will discuss implementing the Four Pillars of compliance – a key starting point for meeting increasingly rigorous standards. Learn how to handle an onsite exam and align your company with state notice requirements. Our fraud expert will discuss the latest trends in prevention and give updates on best practices. Plus, this presentation will cover the importance of performing regular health checkups on your exposure.

11:00 AM - 11:45 AMExpert Session
Focus on Data Protection – Practical Steps to Protect Your Company
More Info

Liisa M. Thomas, Partner, Chair, Privacy and Data Security Practice, Winston & Strawn, LLP

In this rapidly changing tech and data security landscape, it’s crucial to have a crisis management strategy. You need a rock solid response team prepared and ready to face a myriad of legal challenges. This session will be led by Liisa Thomas, a leading attorney, author and renowned expert on data breach disclosure issues. Ms. Thomas will discuss how the legal obligations for a data breach play into a crisis management plan. From public relations issues to forensic investigations, you’ll get hands-on experience on identifying a breach, handling tricky notice situations plus helpful tips on minimizing press and regulatory scrutiny. Ms. Thomas frequently coordinates global efforts in data privacy for a wide range of major clients and will help you manage a sudden setback.

12:00 PM - 1:00 PMLunch

1:00 PM - 5:30 PMOne-on-One Networking Sessions

2:45 PM - 3:00 PMBreak

7:00 PM - 10:00 PMPinch Me Evening Event
Featuring concert by Barenaked Ladies
More Info

You won’t want to sleep through our Tuesday night event, but you might think you’re dreaming! Feel somewhere far away from here with a private performance by the Barenaked Ladies.

10:00 PM - 1:00 AMThe Raven's Nest After Party More Info

Nevermore will there be an after-party like this one. Step behind the chamber door and on to our dance floor serving up kickin’ beats and cool drinks.

WEDNESDAY, APRIL 22

8:00 AM - 9:00 AM Breakfast

9:00 AM - 12:00 PMOne-on-One Networking Sessions

10:45 AM - 11:00 AMBreak

Events

Venue

Hotel Info

Hotel Information

InComm Partner Alliance will be held at the luxurious Boca Raton Resort and Club in Boca Raton, Florida. This iconic destination combines timeless sophistication with a glamorous heritage. Set on 356 acres, this modern tropical retreat presents an unrivaled level of elegance, comfort and design across an extensive range of distinctive and exclusive venues.

Boca Raton Resort and Club
501 East Camino Real
Boca Raton, Florida 33432

Phone: 1.561.447.3000
Fax: 1.561.394.3961

Reservations

BOCA RATON RESORT AND CLUB

All attendees will be entitled to a special negotiated rate starting at $299.00 + tax. This special rate offers luxuriously appointed king bed or double bed rooms with various views and locations. To make your reservation, call the Hilton Call Center at 1.888.557.6375 and mention the InComm Partner Alliance group or reference the code AINCMM, or click the button below to book online.

All Boca Raton Resort and Club reservations require a room deposit equaling the entire length of your stay, which will be charged to the credit card provided. No refunds will be available for changes or cancellations made after March 27th, 2015.

Travel

AREA AIRPORTS

Fort Lauderdale/Hollywood International (FLL)
100 Terminal Drive
Fort Lauderdale, FL 33315
(954) 359-1200

Distance From Hotel: 24 miles
Typical Minimum Charge:
Limousine: $110.40
Subway/Rail: $4.00
Taxi: $65.00

Palm Beach International (PBI)
1000 James L Turnage Boulevard
West Palm Beach, FL 33415
(561) 471-7400

Distance From Hotel: 29 miles
Typical Minimum Charge:
Limousine: $110.40
Shuttle: $32.00
Taxi: $79.00

Miami International (MIA)
2100 NW 42nd Avenue
Miami, FL 33126
(305) 876-7000

Distance From Hotel: 45 miles
Typical Minimum Charge:
Limousine: $179.40

HOTEL PARKING

$29 USD valet

All rates are subject to change.

FAQs

General

General

WHAT IS INCOMM PARTNER ALLIANCE?

InComm Partner Alliance is the only conference of its kind where professionals from the prepaid and payments industries can meet, plan and develop strategies for success.

WHERE IS INCOMM PARTNER ALLIANCE?

The conference, after-hours events and accommodations are all at the Boca Raton Resort and Club in Boca Raton, FL.

WHEN IS INCOMM PARTNER ALLIANCE?

The conference will take place Monday, April 20 through Wednesday, April 22. Plan to arrive early on Sunday, April 19 to join us for our welcome party.

HOW MANY PEOPLE ARE EXPECTED TO ATTEND?

We expect up to 1,150 attendees, including retailers, product providers and industry experts.

WHAT IS THE ATTIRE AT THE CONFERENCE AND EVENTS?

Business casual is appropriate for all conference activities.

Registration

Registration

HOW DO I REGISTER?

If you received the registration email, click here to register. Registration opens on December 1, 2014. Please contact your InComm Account Manager for more information.

WHAT IS THE COST TO ATTEND?

There is no charge for the first two attendees from each company. Each additional attendee from that company is $899. A guest may accompany an attendee to the after-hour events for $250 per event. Exclusions apply for sponsors, speakers and certain companies.

WHAT IS THE REGISTRATION DEADLINE?

The deadline for registering will be Friday, March 27, 2015. Onsite registration will not be available.

WHAT IS THE CANCELLATION POLICY?

Cancellations made after the registration deadline of Friday, March 27, 2015 will not be refunded. Substitutions will be permitted and need to be communicated to kroebuck@incomm.com.

Hotel

Hotel

IS THERE A SPECIAL ACCOMMODATIONS RATE?

All attendees will be entitled to a special negotiated rate starting at $299.00 per night + tax.

HOW DO I RESERVE A HOTEL ROOM?

To make your reservation, click here or call the Hilton Call Center at 1.888.557.6375 and mention the InComm Partner Alliance group or reference the code AINCMM.

WHEN IS THE HOTEL RESERVATION DEADLINE?

There is no deadline to reserve your room at the Boca Raton Resort and Club. However, the hotel may sell out so book your room early.

Travel

Travel

HOW DO I GET TO THE BOCA RATON RESORT AND CLUB?

For transportation information, please see the Venue section.

Thanks to our Sponsors

In a field of nearly 1,200 attendees, there’s no better way to stand out than by becoming a sponsor. From the evening concert to daily meals, InComm offers exciting sponsorship opportunities at a variety of investment levels. Click the link below to secure your sponsorship, and remember that sponsorships go fast; claim yours today!

Download Sponsorship PDF

Diamond Sponsors


Gold Sponsors


Silver Sponsors

incomm

Leveraging deep integrations into retailers’ point-of-sale systems, InComm provides connectivity to a variety of service providers that allow consumers to conduct everyday business at more than 450,000 points of retail distribution. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers. With 186 global patents, InComm is headquartered in Atlanta with a presence in 30 countries. Learn more at www.incomm.com.


Watch 2014 Partner Alliance Video   |   Watch 2013 Partner Alliance Video   |   Watch 2012 Partner Alliance Video

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Effective Date 11/26/14 (last updated 11/26/14)

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For example, we might use your information to fulfill your order or complete your transaction.

We use information to improve our products and services.
We might use your information to customize your experience with us.

We use information to look at site trends and customer interests.
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes.
We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes.
For example, we might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. To learn about your choices for these communications, read the choices section below.

We use information to send you transactional communications.
For example, we might send you emails about your account or purchase. We might also contact you about this policy or our website terms.

We use information as otherwise permitted by law.

We may share information with third parties.

We will share information within the Interactive Communications family of companies.

We will share information with third parties who perform services on our behalf.
For example, we share information with vendors who help us manage our online account registration process or who fulfill your purchases. Some vendors may be located outside of the United States. We also share information with third parties that assist us in marketing our products or services.

We will share information with our business partners.

We may share information if we think we have to in order to comply with the law or to protect ourselves.
For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business.
For example, if part of our business was sold we may give our customer list as part of that transaction.

We may share information for other reasons we may describe to you.

You have certain choices about how we use your information.

You can opt out of receiving our marketing emails.
To stop receiving our promotional emails, follow the instructions in any promotional message you get from us. Don’t worry! Even if you opt out of getting marketing messages, we will still be sure to send you transactional messages. For example, we may still contact you about your orders.

You can control if we share information with third parties for their marketing purposes.
To opt out of having us share your information with third parties for their promotional purposes, please email us kroebuck@incomm.com. If you accept an offer from one of them after you opt out, we will share your information with that specific party.

You can control cookies and tracking tools.
To learn how to manage how we – and our vendors – use cookies and other tracking tools, please click here.

You have other controls you can exercise.
You can choose whether or not to share personal information. If you choose not to share, some parts of our sites and some services may be more difficult or impossible to use. If you turn off cookies or tracking tools, parts of our site and services may also not work properly.

These sites and apps are not intended for children.

Our sites and apps are meant for adults. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us here. You can also write to us at the address listed at the end of this policy. Please mark your inquiries “COPPA Information Request.”

We use standard security measures.

The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.

We keep personal information as long as it is necessary or relevant for our business. We also keep information as otherwise required by law.

We store information both in and outside of the United States.

If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection of those in your country.

We may link to third party sites or services we don't control.

If you click on one of those links, you will be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Feel free to contact us if you have more questions.

If you have any questions about this Policy or other privacy concerns, you can email us at kroebuck@incomm.com. Please do not include your credit card number or other sensitive information in your email. You can also write us at:

Kelly Roebuck
InComm
250 Williams Street, 5th Floor
Atlanta, GA 30303

What we will do if there is an update to this policy.

From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Our Tracking Tools

We use common tracking technologies.

We or our vendors use several common tracking tools. These may include browser cookies. We may also use web beacons and similar technologies. We use these tools:

You can control tracking tools.

Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go here. Why? Because flash cookies cannot be controlled through your browser settings.

If you block cookies on your browser, certain features on our sites may not work.

Some ads may be served based on tracking.

We may work with online advertising companies to show you relevant and useful ads. This may include ads served on our own websites or apps. This may also include our ads served on other companies’ sites. These ads may be based on information collected by us or third parties (for example, when you register for a site). These ads may also be based on your activities on our websites or on third party sites. This second type of advertising is called “online behavioral advertising."

You can opt-out of online behavioral advertising.

To opt out of having your online behavioral advertising, click here.

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